LWR Group, Property Services Lincoln
Compliance7 min read14 April 2026

Awaab's Law 2026: Timescales, Private Landlords and What to Do Now

What is Awaab's Law, does it apply to private landlords, and what are the timescales? A plain-English guide, checked against the GOV.UK guidance.

LWR

LWR Group

Property Services · Lincoln & Lincolnshire

Property surveyor in hi-vis vest holding a moisture meter against a residential wall, the kind of inspection a landlord commissions when a tenant reports damp or mould

Awaab's Law is the most significant change to damp and mould regulation in the UK rental sector in decades. Named after two-year-old Awaab Ishak, who died in 2020 from a respiratory condition caused by mould in his family's housing association flat in Rochdale, the legislation sets strict timescales for landlords to investigate and fix damp and mould hazards.

If you're a landlord or letting agent, you need to understand what this means for you, even if you're in the private sector. Here's a straightforward breakdown.

This is a guide, not legal advice

This is general information, not legal advice. Check the GOV.UK guidance for the current position and speak to a solicitor or housing specialist before relying on it. Happy to recommend specialists we've worked with in Lincoln and Lincolnshire.

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Statutory timescales

The Awaab's Law Clock

  1. 01

    Day 0

    Landlord becomes aware

    A report from the tenant, or the landlord otherwise finding out about a potential significant hazard, starts the clock. The next working day is day 1.

  2. 02

    10 working days

    Investigate

    Investigate a potential significant hazard of damp or mould within 10 working days.

  3. 03

    +3 working days

    Written summary

    Give the tenant a written summary of the findings within 3 working days of the investigation.

  4. 04

    +5 working days

    Safety work

    Complete the safety work within 5 working days of the investigation, where the hazard is significant.

These timescales bind social landlords in England today. Emergency hazards must be investigated and made safe within 24 hours. Private landlords are not yet bound.

What is Awaab's Law?

The trigger

Handwritten tenant complaint letter on a kitchen worktop next to a smartphone showing a photo of mould, the typical trigger that starts the Awaab's Law clock
A written tenant complaint, an email, even a photo on WhatsApp, all of these start the statutory clock under Awaab's Law.

Awaab's Law has applied to social housing in England since 27 October 2025, under the Hazards in Social Housing (Prescribed Requirements) (England) Regulations 2025. It requires social landlords to meet strict timescales when responding to damp, mould and other health hazards. The core requirements are:

Key timescales (social landlords)

  • Investigate a potential significant hazard within 10 working days of becoming aware
  • Give the tenant a written summary within 3 working days of the investigation
  • Complete safety work within 5 working days of the investigation, where a significant hazard is found
  • Investigate and make safe emergency hazards within 24 hours
  • Day 0 is the day the landlord becomes aware, and day 1 is the next working day

Why it matters

The coroner's report into Awaab Ishak's death found that the housing association had been aware of the mould problem for years but failed to take effective action. Awaab's Law exists to prevent this from happening again.

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Does Awaab's Law apply to private landlords?

Private sector exposure

Official complaint dossier on a desk with paperclipped evidence photos, the kind of escalation file a tenant can take to the Housing Ombudsman if a landlord ignores a damp complaint
Social housing today. Private landlords are not yet bound, but damp and mould are already covered by HHSRS.

Awaab's Law applies to social housing providers in England. The Renters' Rights Act 2025 allows it to be extended to the private rented sector, but no date has been set and the government has said it will consult first. Private landlords are not yet bound by the Awaab's Law timescales.

That does not mean private landlords can wait. The Housing Health and Safety Rating System (HHSRS) already covers damp and mould, which can be a Category 1 hazard where it poses a serious risk to health. Local authorities can already issue improvement notices and prohibition orders against private landlords who fail to address damp and mould.

Don't wait for formal extension

The Awaab's Law timescales are not yet law for private lets, but they are a sensible standard. If you are served an improvement notice and cannot show you acted promptly, you risk enforcement action and civil penalties of up to £30,000.

What should private landlords do now?

Operational standard

Desktop calendar with a circled date next to a wristwatch and a property report, illustrating the 14-day investigation clock landlords should treat as their operational standard
Running your own response process to the social-housing timescales now means you are ready if the law is extended.

Whether or not the law formally applies to you today, adopting these standards is the safest approach:

Action plan for private landlords

  • Take every tenant report of damp or mould seriously and respond in writing promptly
  • Commission a professional damp and mould survey if the cause isn't immediately obvious
  • Fix the root cause (ventilation, structural defect, plumbing leak), not just the symptoms
  • Document everything: reports, inspections, remediation, and follow-up
  • Keep photographic evidence of condition before and after any work
  • Consider proactive inspections at mid-tenancy or annual intervals
The Damp & Mould Man by LWR, sister brand logo

Sister brand: The Damp & Mould Man

Damp and mould surveys, thermal imaging, written reports and in-house remediation, all handled by our sister brand The Damp & Mould Man.

Visit The Damp & Mould Man

The role of HHSRS

The Housing Health and Safety Rating System is the framework local authorities use to assess hazards in residential properties. Damp and mould growth are assessed under Category 1 (most serious) or Category 2 hazards depending on severity.

A Category 1 hazard triggers a duty on the local authority to take enforcement action. This can include improvement notices, prohibition orders, emergency remedial action, and in serious cases, prosecution. Fines for non-compliance can reach £30,000 per offence, and persistent offenders can face criminal charges.

Common mistakes landlords make

Where it goes wrong

Two tradespeople applying anti-mould treatment to a residential interior wall, the kind of in-house remediation that follows a proper HHSRS-scored survey
Painting over mould without fixing the root cause is the number-one failure mode, and the one local authorities punish hardest.
  • Blaming tenants for condensation without investigating the root cause
  • Applying mould wash without addressing the underlying damp problem
  • Failing to respond to tenant reports in writing
  • Not documenting inspections and remedial work
  • Treating mould as a cosmetic issue rather than a health hazard
  • Waiting for a formal complaint before taking action

Worked example, when 'blame the tenant' backfires

James lets a 1-bed flat in Lincoln city centre. Tenant Priya reports black mould on the bedroom wall. James replies that it's a condensation problem caused by drying clothes inside, and tells her to ventilate more. Priya escalates to the local authority who serve an HHSRS Category 1 improvement notice. The inspecting officer finds an unventilated bathroom and a bridged cavity, both landlord-side issues. James gets a civil penalty of £8,000, plus he has to do the works anyway. Lesson: investigate first, conclude later. Even if condensation is the cause, you'd need a survey to evidence it.

£30k

max civil penalty for failing to address damp and mould

HHSRS enforcement

24 hrs

emergency repair window for imminent health risk

Awaab's Law

10 days

working days to investigate a potential significant hazard (social landlords)

Awaab's Law

How we can help

We carry out HHSRS-compliant damp and mould surveys across Lincoln and Lincolnshire. Each survey includes thermal imaging, moisture analysis, mould classification, and a detailed written report with recommendations. If remediation is needed, we handle everything from mould treatment to ventilation improvements, replastering, and redecorating, all through our in-house team.

A full damp survey with a written report is £300, including VAT, and a standalone HHSRS mould report is £120. The written report gives you a clear record of the findings and the cause, which is the documentation a landlord needs when a tenant raises damp or mould.

LWR

LWR Group

Property Services Lincoln & Lincolnshire

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